You Care RemindersCaregiver Support

Technology

Telecare, in plain English

Telecare is an umbrella term covering very different things. Knowing which category you are buying prevents the most common disappointment.

Emergency alarms

A pendant or wristband with a button linked to a monitoring centre or to family. Designed for one moment: a fall or a sudden crisis.

They rely on the person wearing it and being able to press it, which is the well-known weakness.

Passive sensors

Motion, door, bed and fall sensors that report activity or its absence. Useful signals, but they tell you after something has gone wrong, and they can feel like being watched in your own home.

Check-in and reminder services

Scheduled contact: a call, a text or a phone alert at set times, with confirmation that it was received. This is the preventative end — the drink taken, the meal eaten, the appointment remembered.

It does not detect a fall and does not call an ambulance. It reduces how often things reach that point.

How to combine them

  • An alarm for genuine emergencies.
  • Reminders for the ordinary days, which is most of them.
  • Sensors only where there is a specific, agreed concern and consent to match.
  • Always ask what happens if the broadband or power fails, and whether the analogue phone switchover affects the device.

The wider picture

around 1 in 3

people aged 65 and over have at least one fall a year.

Source: NHS

3.9 million

people aged 65 and over in the UK live alone, around a third of that age group.

Source: Office for National Statistics

Being straight with you

You Care Reminders is a non-medical wellness tool, not a monitoring service and not an alarm. Delivery is best effort rather than guaranteed, and it must not be used for medication reminders. If you are worried about someone's health, speak to their GP; in an emergency, call 999.

Questions carers ask

Read next

Set the first reminder tonight

It takes about five minutes, costs nothing to start, and the person you care for has nothing to install.

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