You Care RemindersCaregiver Support

Difficult questions

Should you remind them they have dementia?

It is one of the hardest questions in family care, and it comes up when they ask why they cannot remember something.

Short answer

Usually not. Repeating a diagnosis someone cannot retain means they experience the shock of it again each time, with no benefit. Answer the worry underneath instead, honestly and without dwelling on the label.

Why repeating it usually harms

If the diagnosis cannot be held onto, restating it delivers fresh distress each time without producing understanding. Families who have tried it generally describe the same outcome: tears, then forgetting, then the same question an hour later.

The exception is early on, where someone can retain the information and is actively making decisions about their own life. Then honesty matters a great deal.

What to say instead

  • "Your memory's been playing up lately — the doctor knows about it and we're keeping an eye on it."
  • "You're not going mad, it's just been happening more. It's not your fault."
  • "Don't worry, I've written it down for us both."
  • Then move to something concrete: a cup of tea, a task, going outside.

The wider principle

Answer the emotion, not the fact. Most distressing questions in dementia are asking for reassurance rather than information, and reassurance can be given truthfully without the clinical detail.

Where to get proper guidance

Alzheimer's Society and Dementia UK both run helplines staffed by people who deal with these conversations daily. If you are struggling with what to say, ringing them is time well spent.

Being straight with you

You Care Reminders is a non-medical wellness tool, not a monitoring service and not an alarm. Delivery is best effort rather than guaranteed, and it must not be used for medication reminders. If you are worried about someone's health, speak to their GP; in an emergency, call 999.

Questions carers ask

Read next

Set the first reminder tonight

It takes about five minutes, costs nothing to start, and the person you care for has nothing to install.

Cookies on this site

We use a small number of essential cookies to keep you signed in and the service working. With your consent we may also use optional cookies to understand how the site is used. See our Privacy Policy.